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Our services

Commercial refrigeration repair and maintenance

One team for everything that keeps your stock cold: emergency breakdowns, repairs on every type of unit, and planned maintenance that stops the next failure. Family-run since 2004, part of Be Cool Group UK Ltd.

Certified, accredited and insured

  • F-Gas register, certified F-Gas engineer
  • Refcom F-Gas certificated
  • City & Guilds accredited
  • SafeContractor approved
What we do

Every refrigeration service your business needs

For anything not listed here, just ask. If it keeps food or drink cold for a business, the chances are we repair it.

Need a new cold room installed?

Cold room design and installation is handled by our sister brand, Be Cool Refrigeration, part of the same Be Cool Group UK Ltd team. They design and build walk-in cold rooms and freezers sized for your stock and your space, and the same F-Gas certified engineers look after the room once it is in. Visit Be Cool Refrigeration to plan a cold room installation.

Not sure which service you need?

Most people are not, and it does not matter. Tell us the symptom: the cabinet is warm, the alarm keeps going off, there is water on the floor, the ice machine has slowed to a trickle. We will work out which service the job needs when you call. If you want to read up first, these guides are a good start:

The main repair work is covered on our commercial fridge repair page, including the common faults, what our engineers check on a visit, and how to decide between repair and replacement.

Customer reviews

What Be Cool Group customers say

Commercial Fridge Repair is part of Be Cool Group. These are reviews from the group's customers.

Great Cold Room!

We had a small but difficult installation of a coldroom in our restaurant. Ali helped us minimise the downtime of our restaurant and installed a great coldroom for us!
Be Cool Group customer

Best Advice & Service!

I have known Ali from ‘Be Cool Refrigeration’ for the past year and he is a committed individual running a business that provides exceptional service. I had no hesitation to recommend one of my clients to him and not only did Ali deliver on a promise of great service but also recommended the right solution for the new showroom we had acquired for my client. This solution comprising of multiple units was not only effective given the size and format of the showroom it also has reduced the cost base and carbon footprint long term. Overall Be Cool Refrigeration has the right attitude and competence to be a trusted partner for whatever A/C, refrigeration, heating or similar systems you require. You are sure to be in the best hands with the best advice and service. I cannot recommend them highly enough.Read more
Be Cool Group customer

Knowledgeable! Professional!

Fridges, cold rooms, air-conditioning, ice machines, electric ovens, ice makers and MANY MORE…Be Cool have supplied and maintained our equipment since our restaurants, pubs and hotels opened (since 2010) and we have never look further…they have always responded to our calls and breakdowns. Knowledgeable! Professional!
Be Cool Group customer

Work to high quality

Be Cool have been working for us for over 5 years (since 2011), they install and maintain all the commercial refrigeration and air-conditioning equipment for our projects. Our trust has always grown in Be Cool and because of this we always follow their recommendations…. “They have simply never let us down attending emergencies immediately and undertaking the work to high quality”.Read more
Be Cool Group customer

The professionalism and quality of work was second to none!

We used BeCool Ltd. to install new air conditioning in one of our 800sqm London venues. Top class! This was a big project but took little over two weeks. From the initial consultation to the handover, nothing was too much. The professionalism and quality of work was second to none. Following that, we used them to upgrade the air conditioning in our second London venue. Could not fault Ali and his team and BeCool Ltd is now our go-to place for AC and refrigeration. Thanks!Read more
Be Cool Group customer

Huge thank you to Be Cool!

Huge thank you to Be Cool after picking up the phone on a Sunday and providing good fast advice which other companies had completely failed to do. Thank you.
Be Cool Group customer
Common questions

Services FAQs

Do you charge a call-out fee?

It depends on the unit, your location and the time of day. We explain how our charges work on the phone before anything is booked, so there are no surprises when the engineer arrives.

Can you come out of hours?

Yes. Emergency call-outs run 24 hours a day, 7 days a week, including weekends and bank holidays. Phone us and we will give you a realistic arrival window.

Which areas do you cover?

Greater London, Essex, Hertfordshire, Kent, Surrey and Berkshire. If you sit on the edge of those areas, call us and we will tell you straight away whether we can get an engineer to you.

Do you offer maintenance contracts?

Yes. We put together planned maintenance schedules for single sites and groups, with agreed visit intervals and an asset list for your equipment. Send the form or call us to talk it through.

Tell us what has gone wrong

Call with the fault and your postcode and we will give you a realistic arrival window, or send the form and we will ring you back.

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